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How to choose the best CCPA compliance software for your business

Learn how to select the best CCPA compliance solution to help you navigate the complex data privacy regulations of the California Consumer Privacy Act.
Read time
9 min read
Last updated
October 30, 2024
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California’s CCPA laws establish a high bar for data privacy, enforcing strict regulations to protect consumer data rights. Businesses are required to manage consumer requests, uphold data privacy standards, and ensure lawful data usage. Implementing robust CCPA compliance software is essential for any company doing business in California.

Let's explore how to choose the right CCPA compliance software to help your business streamline compliance, mitigate risks, and boost consumer trust.

What is CCPA compliance software?

CCPA compliance software is designed to help businesses meet California’s privacy law requirements efficiently, enabling secure data management, automated response to consumer requests, and more. From tracking consent to managing opt-out requests, this software is key for companies needing a unified solution that reduces the manual burden of compliance.

Key features of CCPA compliance software

Let's explore the essential features that make CCPA compliance software an invaluable asset for privacy-focused companies.

1. Consent management across channels

Ensuring proper consent is fundamental for lawful data usage. A CCPA compliance solution helps track consent across web, mobile, and IoT devices, and ensures easy opt-out management. This feature is vital for maintaining consumer trust and complying with evolving privacy standards.

The CCPA compliance software's consent management functionality enables businesses to keep track of when and how they obtained consent from their consumers for data processing. A valuable consent management platform (CMP), such as the one incorporated in the Ketch platform, ensures that businesses have the necessary information at their disposal to verify consent and validate the legal legitimacy of their data processing activities. This upholds the transparency required under CCPA, and fosters trust with consumers.

Read more: The ins and outs of consent management platforms

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consent management with ccpa compliance

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2. Automated consumer rights management

Another essential feature to consider in CCPA compliance software includes capabilities to address CCPA consumer rights. Under CCPA, consumers have the right to know what personal information businesses are collecting, selling, or sharing about them. They also have the right to delete personal information businesses have collected and the right to opt out of the sale of their personal information. A well-designed data subject access request software aids in managing these consumer requests and ensures timely responses to maintain compliance.

Read more: DSR automation

3. Data mapping and classification

Data mapping, another significant feature to look for in CCPA compliance software, aids in identifying and managing the data flow within the organization. Complete visibility into data collection, storage, and usage is highly complex but absolutely vital to assure CCPA compliance. This process assists in discovering sensitive data, enabling businesses to fulfill data subject access requests and protecting the rights of consumers.

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The Benefits of implementing CCPA compliance software

By integrating CCPA compliance software, businesses can improve data governance, reduce operational costs, and ensure scalable privacy protection as data regulations evolve. Additionally, automated workflows and pre-built templates ensure consistent and thorough compliance practices, making it easier to manage ongoing compliance.

Streamlining compliance

Historically, adherence to CCPA directives and the maintenance of required data privacy have been chaotic endeavours for many. However, CCPA compliance software streamlines this process by automating data protection processes, enabling organizations to classify and manage customer data in a much more structured and controlled manner. With this systemic advantage, businesses not only ensure adherence to principles laid down by CCPA but also strengthen their relationship with customers by demonstrating their commitment to respecting and protecting personal data.

Risk mitigation

The successful management of data resonates strongly with risk mitigation. The implications of violating these privacy regulations can be detrimental to both an organization's reputation and financial standing. By using the Ketch platform or beginning with Ketch Free, an effective risk mitigation plan is possible.

Reducing penalties

By using such software, organizations can significantly decrease the likelihood of non-compliance penalties, demonstrating proactive risk management and a keen focus on customer trust.

Minimizing privacy risk

Privacy risk is an ever-present factor in compliance. By utilizing CCPA compliance software, businesses can maintain a robust line of defense against potential privacy breaches or misuse of data. The software is designed to uphold and effectively manage CCPA data privacy principles. That means it significantly reduces the threat of privacy risk.

Automation

The automated process involved in detecting and fixing potential vulnerabilities or non-compliance issues also helps in early risk detection, further minimizing the privacy risk for businesses.

Build customer confidence and trust

The benefits of CCPA compliance software are not just for businesses but extend to consumers as well. In this era of rampant cybercrimes and data breaches, customers are increasingly concerned about their privacy and the security of their personal information. In this context, businesses that invest in CCPA compliance software give their consumers a robust guarantee. It is a promise to respect and protect their data per the highest standards. Consumers can trust such businesses, leading to enhanced customer engagement and loyalty.

Because CCPA compliance software, like that offered by Ketch, ensures the responsible collection, management, and use of customer data, customers can interact with the business confidently, forge deeper connections and contribute to the overall growth of the business.

For both the businesses that resort to it and the consumers they serve, CCPA compliance software offers myriad benefits. By compelling companies to respect privacy. By making the daunting task of managing compliance simpler and more effective, such software has emerged as a much-needed solution in today's corporate landscape.

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Comparing top CCPA compliance solutions

OneTrust

OneTrust is a comprehensive platform that supports CCPA compliance with robust features, including automated data discovery, consent and preference management, and consumer rights request workflows. Its data classification and incident response tools are also strong, making it a popular choice for large enterprises.

Osano

Osano is known for its ease of use, offering CCPA compliance tools that focus on consumer rights automation, consent management, and data mapping. The platform is particularly strong in vendor risk management, with a proprietary Vendor Score system to assess third-party compliance.

Ketch

Ketch provides an adaptable compliance solution focused on data permissioning and privacy automation, offering tools for consumer rights management, consent tracking, and data mapping. Ketch’s platform emphasizes real-time data governance, allowing businesses to manage consumer privacy across multiple jurisdictions with ease. Its flexibility makes it ideal for companies looking for a scalable solution that can adjust to regulatory changes beyond CCPA.

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Feature OneTrust Osano Ketch
Consumer Rights Management Automated, workflow-based requests DSAR automation Real-time permissioning and rights
Data Mapping Comprehensive data mapping Privacy-focused data mapping Flexible mapping for real-time data use
Consent Management Multi-platform consent & preferences Simple opt-out options Integrated consent for web, mobile, IoT
Ideal For Enterprises with complex data environments Small businesses Flexible, scalable organizations

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When considering the best CCPA compliance solutions, know that each of these platforms offers unique strengths, depending on your business needs. OneTrust stands out for large, complex enterprises, Osano for smaller organizations, and Ketch for companies prioritizing future-proof, scalable, cross-regulatory compliance.

Example of effective CCPA compliance solution

Homegrown compliance solutions are challenging to scale in the face of sprawling privacy regulations. Following the establishment of new locations in the United States, Good Smile Company needed to consider a new time-sensitive requirement: complying with local data privacy regulations, including CCPA/CPRA compliance in California.

“We needed to move from homegrown compliance to scalable, future-proof privacy tech. Ketch is a great solution for us. Today we’re complying with privacy regulations and respecting people’s privacy choices in every data system.”

Taylor Locke, Director of IT, Good Smile Company

Read the full case study: Good Smile Company achieves CCPA/CPRA readiness with Ketch

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Why choose Ketch for CCPA compliance?

The Ketch platform offers a comprehensive suite of tools to simplify CCPA compliance. With features like automated data mapping, consent management, and customizable consumer rights workflows, Ketch helps businesses efficiently meet regulatory demands while building a privacy-first culture.

Consider Ketch Free while searching for a practical way to embark on a CCPA compliance journey. This resource is designed to provide smaller-scale businesses with cost-effective compliance solutions. In essence, CCPA compliance software is monumental in a business's privacy management landscape. Its inherent features help to streamline processes and ensure robust compliance with CCPA. That's going to foster trust among consumers and unlock potential avenues for growth.

Go further: GDPR vs. CCPA/CPRA compliance: what's the difference?

Read time
9 min read
Published
July 12, 2023
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