Absolutely. All Ketch plans include access to our
documentation library with extensive, detailed guidance on enabling every aspect of the Ketch platform, including self-guided tutorial videos.
In addition to self-service resources, every Ketch plan includes support from our Customer Success Team. Free and Starter Plans include email based support for the duration of your Ketch contract. Our Plus Plan includes email support as well as a live onboarding call to walk you through implementation and make the most of the platform. Pro Plans include unlimited customer support based on your preferred channels: email, Slack, phone, and more.